TERMS & CONDITIONS

LAST UPDATED: 1 July 2026

On Demand Hypnosis — www.ondemandhypnosis.com Operated by MindVision Pty Ltd (ACN 125 377 817)

Last Updated: [DATE]

These Terms and Conditions ("Terms") govern:

• your access to and use of the website at www.ondemandhypnosis.com (the "Website"); and

• your purchase and use of products offered on the Website (the "Products").

Throughout these Terms, "we," "us," "our," and "MindVision" refer to MindVision Pty Ltd.

"You" and "your" refer to the person or entity using the Website or Products.

By creating an account, placing an order, or otherwise accessing or using the Website or Products, you agree to be bound by these Terms.

If you do not agree, you must not access or use the Website or Products.

The Website and Products are available to visitors worldwide.

These Terms apply to all users regardless of location, and references to specific consumer protection laws below apply only to users in the relevant jurisdiction (for example, Australia).

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) ("ACL") or any other law that cannot lawfully be excluded, restricted, or modified.

Where a clause in these Terms would otherwise have that effect, it applies only to the maximum extent the law allows.

PART A — ABOUT THESE TERMS AND YOUR ELIGIBILITY

A1. Who can use the Website

By using the Website or Products, you confirm that:

1. you are at least 18 years old, or the age of majority in the country or state where you live if that is older than 18;

2. your use of the Website and Products complies with all applicable laws in your country or region; and

3. if you are using the Website on behalf of a business or other entity, you have authority to bind that entity, and "you" in these Terms includes both the entity and the individual using the account.

The Products involve hypnosis, hypnotherapy, brainwave entrainment and/or relaxation content and are not designed or intended for use by children.

We do not knowingly permit anyone under 18 to hold an account.

A2. Important health and safety information — please read before use

The Products are intended for general relaxation, wellness, and personal development purposes only.

They are not medical or psychological treatment, and using them does not create a therapist–client, doctor–patient, or counselling relationship between you and MindVision or anyone associated with MindVision.

You should not use the Products, and should seek independent medical or professional advice first, if you:

• have epilepsy or a seizure disorder, or a history of seizures;

• have been diagnosed with psychosis, schizophrenia, bipolar disorder, or a similar serious mental illness;

• are currently experiencing suicidal thoughts, self-harm, or a mental health crisis;

• are pregnant, particularly for content not specifically designed for use during pregnancy;

• have any other medical, psychological, or psychiatric condition where altered states of relaxation or focused attention may not be appropriate.

Never use the Products while driving, operating machinery, or doing anything else that requires your full alertness and attention.

The Products are not a substitute for professional medical, psychiatric, or psychological advice, diagnosis, or treatment, and no content on the Website is intended to diagnose, treat, cure, or prevent any disease or condition.

No medical or health claims are made or intended, whether express or implied, and nothing on the Website should be read as a therapeutic claim within the meaning of the Therapeutic Goods Act 2001 (Cth) or equivalent laws in your jurisdiction.

Always consult a qualified healthcare professional about any medical or psychological condition before use, and never disregard or delay seeking professional advice because of something you have accessed through the Website.

If you are in crisis or at risk of harm, do not rely on the Products.

For Australian users: In an emergency, call 000.
For confidential support, you can contact Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467, available 24/7.

By using the Products, you acknowledge you have read and understood this section and that your use is at your own discretion and risk, subject to your non-excludable rights under the ACL described in Part F.

PART B — YOUR ACCOUNT

B1. Registration

To access most Products, you must create an account and provide a valid email address through registration.

You agree to:

• provide accurate, current, and complete information when registering;

• keep your account information (including your email address) up to date; and

• receive notices from us at your email address.

B2. Account security

You are responsible for all activity that occurs under your account.

You must keep your login credentials confidential and must not share them with anyone.

Where a device is shared with others, you should log out after each session.

If you become aware of any unauthorised use of your account, you must notify us promptly by using the Contact Form and change your password.

We are not liable for any loss arising from unauthorised use of your account where such use resulted from your failure to keep your credentials secure, except to the extent caused or contributed to by our own act or omission.

PART C — PRODUCTS, ORDERS, AND PAYMENT

C1. Types of Products

Products are made available in three formats:

(a) Free Products: Some Product Content is made available to you free of charge, with or without registration ("Freebies").

Freebies are provided for your personal, non-commercial use on the same licence terms as paid Product Content (see Part D1). We may add, change, limit, or withdraw any Freebie at any time without notice or liability to you, except that we will not do so in a way that breaches a payment you've already made for a related paid Product.

(b) Rental Products: You pay a one-off fee for time-limited access to a specific Product.

(c) Subscription Products: You pay a recurring fee (monthly or annual) for ongoing access to a range of Products for as long as your subscription remains active.

Once you have paid the applicable fee (where one applies), you may stream the relevant Product for personal, non-commercial use as many times as you like during the applicable rental or subscription period, subject to reasonable fair-use limits designed to prevent abuse of the service.

We may from time to time redesign, update, add to, or remove individual Products.

We will not materially reduce the functionality of paid Products you have already paid for during a current billing period without reasonable notice, except where required for legal, security, or safety reasons.

C2. Pricing, currency, and payment

• Prices are displayed in US dollars by default or in Australian dollars in the Australian section of the Website.  

• Prices displayed to Australian customers are inclusive of GST.

• You must provide a valid payment method to complete a purchase.

• You are responsible for any taxes, duties, or charges imposed by your local jurisdiction that are not collected by us at checkout.

• We may change the price of a Product or subscription plan.
  If we do, we will give you at least 30 days' notice before the change applies to your next billing cycle.
  If you don't agree with a price change, you can cancel your subscription before it takes effect, and you will keep access for the remainder of the period you've already paid for.

• Tax invoices/receipts are available on request.
  
  

C3. Free trials, discounts, and automatic renewal

• We may offer free trials or discounted introductory pricing on Rental or Subscription Products.
  We will clearly disclose, before you sign up, the length of any free trial, the price that will apply once it ends, and how to cancel before being charged.

• Unless you cancel before a free trial ends, your subscription will automatically convert to a paid subscription and your payment method will be charged, in the currency and amount disclosed to you at sign-up.

• Subscriptions automatically renew at the end of each billing period (monthly or annual, as applicable) until you cancel.
  Your payment method will be charged at the start of each new period.

• We will send you a reminder notice at least 3 business days before any annual subscription renews, so you have a genuine opportunity to cancel if you don't want it to continue. (Monthly subscriptions renew as disclosed at sign-up.)

• Cancelling a subscription is as simple as subscribing to one: you may cancel at any time via your account settings, or by contacting us.
  Cancellation takes effect at the end of your current paid period, and you will retain access until then.
  
  

C4. Refunds

We want you to be satisfied with your purchase. Our refund policy is:

• We do not offer change-of-mind refunds once a billing period has started.

• If a technical fault attributable to us prevents you from accessing a Product you've paid for and we cannot fix it within a reasonable time, you are entitled to a refund or credit for the affected period.

• Nothing in this refund policy limits your rights under the Australian Consumer Law — see Part F.
  Where the ACL entitles you to a refund or replacement, we will honour that entitlement regardless of any statement above.
  If you are located outside Australia, this refund policy applies together with, and does not limit, any non-excludable consumer protection you have under the law of your own country or region (see Part F2).
  
  

C5. Order acceptance

We may decline to accept or may cancel an order on reasonable grounds, such as suspected fraud, payment failure, pricing or listing errors, or a breach of these Terms.

If we cancel or change an order after payment, we will notify you using your account contact details and, where you have already been charged, provide a refund or credit for the affected period.

PART D — CONTENT, INTELLECTUAL PROPERTY AND ACCEPTABLE USE

D1. Our intellectual property

All content on the Website falls into one of two categories, both of which remain our (or our licensors') property and are protected by Australian and international copyright, trademark, and other intellectual property laws:

(a) Site Content: The Website's design, layout, logos, graphics, and general text (for example, marketing pages, blog content, and navigation) that is not a streamable Product.

(b) Product Content: The hypnosis, hypnotherapy and brainwave entrainment recordings, audio, video, and scripts that make up the Products described in Part C (whether accessed as a Freebie, Rental Product, or Subscription Product).

Licence to Site Content

You may browse and view Site Content for your own personal, non-commercial use, free of charge, subject to these Terms. This does not require payment of any fee.

Licence to Product Content

Subject to your compliance with these Terms, and subject to (i) payment of the applicable fee for a Rental or Subscription Product, or (ii) the Product being a Freebie under Part C1(a), we grant you a limited, non-exclusive, non-transferable, revocable licence to access and stream that Product Content for your personal, non-commercial use, for as long as your rental period, subscription, or the Freebie's availability continues (as applicable).

Neither licence above allows you to:

(a) reproduce, download, copy, distribute, modify, translate, create derivative works from, publicly perform or display, broadcast, sub-license, sell, rent, upload, or share any Site Content or Product Content, in whole or in part, including via social media, messaging apps, or file-sharing platforms;

(b) use Site Content or Product Content for any commercial purpose;

(c) remove or alter copyright, trademark, or other proprietary notices;

(d) access or copy Site Content or Product Content using automated tools such as bots, scrapers, or crawlers;

(e) reverse engineer, decompile, or disassemble any software or technology underlying the Website or Products; or

(f) allow any other person to do any of the above using your account.

The licence to Product Content is personal to you and, unless your subscription plan expressly allows shared or family access, may not be used by more than one person.

Unauthorised use of Site Content or Product Content is a serious breach of these Terms and may also infringe our (or a third party's) intellectual property rights, which we may enforce, including by seeking damages, an injunction, or recovery of legal costs.

D2. Prohibited conduct

You must not use the Website or Products to:

(a) break any law or regulation;

(b) infringe our or any third party's intellectual property or other rights;

(c) harass, defame, abuse, or discriminate against any person on any ground protected by law (including race, sex, disability, sexual orientation, religion, or age);

(d) upload or transmit viruses, malware, or other harmful code;

(e) collect or track other users' personal information without consent;

(f) spam, phish, scrape, or otherwise interfere with the operation or security of the Website;

(g) resell, sub-licence, or commercially exploit any Product, Site Content, or Product Content without our written permission; or

(h) use the Products while driving, operating machinery, or in any other situation requiring full attention (see Part A2).

We may suspend or terminate your account for a breach of this clause.

Where reasonably practicable, we will give you notice and an opportunity to remedy the breach first, except where the breach is serious, incapable of remedy, or we reasonably believe immediate action is needed to protect our rights, other users, or to comply with the law.

We may also report suspected unlawful activity to the relevant authorities.

D3. Feedback and comments

If you send us feedback, reviews, testimonials, or similar comments ("Comments"), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, adapt, and publish those Comments (including in marketing) for as long as reasonably necessary for that purpose.

You confirm you have the right to give us this licence and that your Comments don't infringe anyone else's rights or break the law.

We're not obliged to keep Comments confidential, pay for them, or respond to them, and we may remove any Comment that breaches these Terms.

D4. Third-party tools and links

The Website may reference, link to, or provide access to third-party tools, resources, products, or websites.

These are provided for convenience only and do not imply our endorsement.

Your use of third-party tools or websites is governed by that third party's own terms, is at your own risk, and any complaints about them should be directed to the third party.

We are not liable for third-party content, tools, or websites, except to the extent required by law.

PART E — PRIVACY

Your personal information is collected, used, and disclosed in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

Please read the Privacy Policy before providing us with any personal information.

PART F — YOUR RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW

F1. If you are in Australia

Our Products come with guarantees that cannot be excluded under the Australian Consumer Law.

For major failures, you are entitled to choose a refund for the unused portion or replacement.

If a failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time, or a refund or replacement if this is not done.

Nothing in these Terms is intended to limit these rights.

To the extent any clause in these Terms is inconsistent with your rights under the ACL, your ACL rights prevail.

F2. If you are located outside Australia

The rights described above in this Part F apply specifically to consumers protected by the Australian Consumer Law.

If you access the Website or Products from another country, you may also have consumer protection rights under the mandatory law of your own country, state, or region.

Nothing in these Terms is intended to exclude, limit, or override any such rights that cannot lawfully be excluded, limited, or overridden.

Where a clause in these Terms conflicts with a non-excludable right you hold under your local law, that clause applies only to the extent your local law allows.

PART G — DISCLAIMERS AND LIABILITY

G1. "As is" service

Subject to your rights under Part F, the Website and Products are provided "as is" and "as available." We do not guarantee that the Website or Products will be uninterrupted, error-free, or completely secure, and we disclaim all warranties, express or implied, to the maximum extent the law allows.

G2. Limitation of liability

Subject to your non-excludable rights under the ACL, and to the extent permitted by law:

• neither party will be liable to the other for indirect, special, or consequential loss arising from these Terms; and

• our total liability to you arising out of or in connection with the Website or a Product, for any single claim or series of related claims, is limited to the amount you paid us for the relevant Product in the 12 months before the claim arose.

Where our liability cannot be excluded under the ACL, it is limited (at our option and where permitted) to replacing the relevant Products or paying the cost of having them replaced.

Nothing in these Terms limits either party's liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be limited or excluded.

We are not responsible for loss or harm arising from your use of a Product in a way that disregards the warnings and instructions in Part A2 (for example, ignoring a stated contraindication, or using a Product while driving or operating machinery), except to the extent that loss or harm was caused or contributed to by our own negligence, breach of these Terms, or breach of the ACL.

G3. Indemnity

You agree to indemnify us against losses we reasonably incur as a result of your breach of these Terms or your unlawful conduct, except to the extent that loss was caused or contributed to by our own negligence, breach of these Terms, or breach of the ACL.

This clause does not require you to indemnify us for matters we are responsible for.

G4. Accuracy of information

We take reasonable care to keep information on the Website accurate and up to date, but the Website may occasionally contain typographical errors or out-of-date information (for example, in relation to pricing or product descriptions).

We will correct known errors within a reasonable time.

Material on the Website is general in nature and is not a substitute for independent advice relevant to your circumstances.

G5. Force majeure

We are not liable for any delay or failure to perform our obligations where that delay or failure results from circumstances reasonably beyond our control (for example, internet or platform outages, cyberattacks, natural disasters, or government action).

We will use reasonable efforts to resolve the issue and will let you know about any significant planned or unplanned disruption where practicable.

Where a service is unavailable for an extended period and this affects your non-excludable rights under the ACL, we will provide an appropriate remedy (such as a credit or refund for the affected period).

PART H — DISPUTES AND COMPLAINTS

If you have a complaint, please contact us first using the details in Part J so we can try to resolve it directly.

We aim to acknowledge complaints promptly and resolve them fairly and within a reasonable time.

If we can't resolve a dispute directly, both parties agree to attempt to resolve it in good faith, including through mediation, before starting court proceedings.

Nothing in this clause prevents you from making a complaint to the Australian Competition and Consumer Commission (ACCC), NSW Fair Trading, or another relevant regulator at any time.

PART I — GENERAL

Changes to these Terms.

We may update these Terms from time to time, including to reflect changes in the law or our Products.

We will post the updated Terms on the Website with a new "Last Updated" date, and for material changes affecting existing subscribers, we will provide reasonable advance notice (for example, by email) before the changes take effect.

Continued use of the Website or Products after that point means you accept the updated Terms.

Severability.

If any part of these Terms is found to be invalid or unenforceable, that part will be read down or severed to the minimum extent necessary, and the rest of these Terms will continue to apply.

No waiver.

If we don't enforce a right under these Terms, that doesn't mean we've given it up.

Entire agreement.

These Terms, together with our Privacy Policy and any order confirmation, form the entire agreement between you and us about the Website and Products, and replace any earlier agreements or understandings on that subject.

Assignment.

We may transfer our rights and obligations under these Terms in connection with a business transfer or restructure, provided this doesn't reduce your rights under these Terms or the ACL.

You may not transfer your account or these Terms without our consent.

Governing law.

These Terms are governed by the laws of New South Wales, Australia, without limiting any additional protection the law of your own state, territory, or country of residence provides you as a consumer (see Parts F and F2).

Disputes are subject to the non-exclusive jurisdiction of the courts of New South Wales.

If you are located outside Australia, this choice of law and jurisdiction does not remove any protection that mandatory consumer law in your own country requires be applied for your benefit.

PART J — CONTACT US

If you have any questions about these Terms, please contact us:

MindVision Pty Ltd
PO Box 3086, North Turramurra, Sydney NSW 2074, Australia

or via the Contact Form.